Return & Cancellation Policy
Key Cancellation Policy Details:
- Pre-dispatch: Orders can be cancelled before shipping, often within 12-24 hours, for a full refund.
- Post-dispatch: Once shipped, cancellations are usually not allowed; you must follow the return process upon receipt.
- Custom Items: Custom-made items generally cannot be cancelled once production begins.
- Refunds: Approved refunds are typically processed to the original payment method within 7-10 working days, though some companies may offer store credit.
- Process: To cancel, you must contact customer service via email or phone